Resolver Recruitment's Virginia Brookes shares her best advice for handling constructive criticism in the workplace like a pro.
If the thought of having your work criticised makes you extremely uncomfortable, you're not alone.
It's never easy when a boss gives us feedback, no matter how accurate it might be. But it's important to remember that constructive criticism shouldn't be taken personally, and it's actually a really valuable tool for self-improvement and career progression - if you handle it properly.
Director of Resolver Recruitment Virginia Brookes shares her top tips for taking constructive criticism in your stride.
1. Look at it as a chance to improve
If you never received any feedback at all, good or bad, how would you know whether or not you were on the right track?
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"Constructive criticism is your bosses way of helping you grow professionally and it should be seen as a way to improve your skills, efficiency or way of approaching a task. Your boss has been in your position so they are the most ideal mentor to guide you through ways to improve," Ms Brookes said.
2. Don't be defensive
Take a moment. Listen to the feedback your boss or colleague has to give without interrupting, and then diplomatically say what's on your mind. It's natural to want to stand up for yourself when you feel under attack, but remember that constructive criticism is not a personal attack on you.
"Don’t take it personally, take all of the feedback on board, step away and digest it over 24 - 48 hours and then come back and talk about your feelings and a solution with your boss. It will be seen as an admirable quality that you acted calm and composed," Ms Brookes said.
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While criticism may feel like an unfair attack, it's important to remain professional and not get emotional. Remember that you are not your work, so check your ego at the door and remind yourself that your only objective is to perform well.
3. Use the opportunity to ask further questions
Constructive criticism can be extremely beneficial to your work performance and career, so ask questions to make sure you completely understand the feedback and what steps you need to take to improve in the future.
"The only way to understand something truly is to have all of the facts so by asking questions and for specific examples you can best navigate where you may have gone wrong with your actions."
4. Finally, remember it's the only way to learn what your weaknesses are
Without constructive criticism, you can't improve or take your career to the next level.
"Be gracious, take it on board and work with your manager not against them," Ms Brookes said.
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