As an estate agent acting for either a buyer or vendor, there will be times when a client may encounter some frustration and they may turn to you for help to alleviate their frustration. But once they have completed the transaction, the actual move will become the new source of frustration for your client.

 This is where estate agents can go that extra mile and provide additional service that will no doubt help them remember you when they want to sell or buy again. 

For a buyer, deciding they want to enter the property market is sometimes the easy part, says Geoff White, Head of Real Estate at Movinghub Australia. But he added, whilst having the help of buyer’s agent is invaluable, when it comes to the move process, having a professional can take away a lot of stress, in what can be a very stressful time. 

“Over the years I have found people go in a little blind, particularly when it comes to the many things they need to remember when they are moving.”  

Mr White said all vendors and buyers need to sit down early in the process and work out not just their strategy for selling and buying, but also the move itself.

“Vendors talk to an estate agent about the process associated with selling. Buyers talk to a buyer’s agent about what is involved when buying. But once the transaction is done and a settlement date is known, the parties should talk to a professional who can assist them with their move.” 

Mr White said that in a negotiated sale process, buyers who have their money approved and ready to go can be in a very strong buying position. If a quick settlement helps the Vendor accept their offer, buyers may need their ‘running shoes on’ with the move and this is where the estate agent can assist by referring the client to Movinghub.

It’s always suggested people do a lot of research when buying and selling, and talking to an estate agent is critical to the process, however many selling agents overlook the importance of recommending a professional company like Movinghub to assist their clients with a move, as they may associate a utility connection company’s help only with their residential tenants. 

Preparing to buy or sell is one thing, moving is another matter. Buyers and Vendors need to have a plan which should include professionals to help with connection services and other property related services. Movinghub has professional Movologists who are skilled at obtaining the best prices for utility and client services for all people transacting their property and they then organise it all for them. 

Whether it is online or over the phone, it can all be organised in a matter of minutes, so all services are on and ready for when they move in. The Movinghub team will organise removalists and cleaning services as well. 

So, whilst planning the process of selling or buying is mandatory, so too is it important to have a plan to handle the actual move. Selling and buying agents have a real opportunity to offer this service and be rewarded for it. Let’s face it, moving can be one of the most stressful things we do. Movinghub can take all that stress away.

To find out more about Movinghub please contact us or visit our movinghub.io

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