Success is nothing new to Shannon and Sam Smith of Smith & Co Realty. With a history of thriving in high pressure environments (like working alongside renowned chef, Marco Pierre White), the family team have carved out a reputation for going above and beyond for their clients. And the results speak for themselves with Smith & Co Realty taking out a raft of Industry Awards, including finalist spots in both the 2021 and 2022 REIQ awards. 

So why the move from doing everything themselves to partnering with UrbanX? Shannon explains, “We're ready to grow. We've hit a point where we either need to hire more staff internally and manage training, HR, payroll etc, or choose a team that was already a well-oiled machine and help us level up.” 

At the same time, choosing the right partner was paramount and had to align with their approach, ethics and culture. Smith & Co Realty are renowned for breaking the typical real estate mould, as Shannon tells us. “We have a genuine passion for property and for helping people. If there is anything I can do to help make the process of buying or selling easier for my clients, I do it... We love seeing people happy. I can't change an industry, but I can change the lives of my clients, and that makes it all worth it.” 

It was clear that UrbanX approached business in a similar way. “UrbanX just has an energy that you want to be a part of. I was confident they could push us to deliver the best version of Smith & Co Realty possible and help me work more on the business than in it.”  

Importantly, Shannon, Sam and their team are now freed of the burden of running a business and have felt the freedom immediately. As they tell us, “The pressure to be good at all things, and be on top of all departments, is intense. It’s like a huge weight has come off our shoulders. A breath of fresh air. They have really helped us take our brand to the next level and I'm excited about the level of service we can now offer our clients. Our branding is polished, our agency marketing is well thought out and ready to go, systems and tracking are set up without any headaches - it's been seamless.” 

As Smith & Co Realty enter their next growth phase, UrbanX is excited to be right there beside them, empowering them to be right beside their clients to deliver a service that makes the sale of their home truly memorable.