Is there such a thing as ‘information overload’ when it comes to home lending?  There is… and there isn’t.

There is much to be gained from getting to know your personal need for information relating to the borrowing process. It’s easy to make generalisations and assumptions about people’s needs when it comes to borrowing – such as the belief that busy people don’t want too much information and that’s why they engage a mortgage adviser. But it has less to do with what’s going in their life and more to do with what goes on in their head.

For example, in our advisers’ anecdotal experience, clients in technical type roles are generally very keen to receive lots of information, facts and data to support their decisions, while senior professionals, like CEOs and Directors, tend to delegate the entire task to their mortgage adviser.

Many factors could be considered when trying to establish your personal information needs and to ensure you got the most out of your relationship with a mortgage adviser. Your personality and work style are important aspects to reflect on, but it’s also valuable to think about how comfortable you are working with a professional adviser.

For example, a CEO or Director is more likely to be comfortable delegating the entire borrowing process to their mortgage adviser because that’s what they do every day – entrust others to manage a process for which they have been trained. They’re likely to have a clear strategic approach and goals – they just need their adviser to make it happen.

In contrast, a person with a more technical, detail-oriented profession – such as a scientist, engineer, or researcher – is perhaps more likely to want to receive a continuous stream of information so they can make decisions along the way. They’re more likely to want to work with an adviser who values regular communication and has the capacity and dedication to meet their needs.

Knowing your personal style and preferences could make for a very rewarding professional alliance. If you’re someone who is particularly keen to learn about finance and lending, or you’re a detail oriented person who enjoys asking questions, immersing yourself in the process, and reading the fine print, then working with a mortgage adviser will make the process easier and interesting as you leverage their knowledge and contacts.

On the other hand, if you’re the kind of person who is happy to delegate to a professional who can just make it all happen and show you where to sign, then an experienced mortgage adviser can be a valuable professional to have on your list of trusted advisers.

No matter your personal style, becoming familiar with how you best handle information will ensure you have a fruitful relationship with your mortgage adviser.