It's rare when your service expectations are met -it's even rarer when they are exceeded.

Let me explain.

Direct Connect haa been a sponsor of REISA now for a few years and recently I had the opportunity of using their services. I was so impressed I had to write this to my Members. Moving at any time is challenging but moving just before Christmas is even more challenging.

I made one quick phone call to Craig Cram, a quick bit of follow up from his head office and we were off to the races. The communications via sms and email were equally as impressive. Ten minutes later I get a call from Craig saying that the gas connection / infrastructure people had already left for their Christmas break and there was little to no chance of getting the gas services connected this side of Christmas. Lo and behold the next day I get another call from Craig saying that he had made the necessary arrangements, despite the adversity, of getting the gas meter installed.

All of this and more in the space of a couple of days before Christmas - a Herculean effort for which I am eternally grateful.

A valued sponsor - yes - but the service delivery was even more valued and exceptional. All I can say is that for all of the sellers, purchasers and tenants, this is definitely the way to go to get their utilities and the like connected. I cannot recommend their service any more highly having experienced it first hand.

I strongly recommend you give Craig a call on 0422 287 688 to see what he can do for your agency and more importantly, the customers of your agency.