How do providers continue to be competitive in this market whilst not losing sight of their basic service and purpose of supporting seniors living in their facilities?
The transition to aged care should be as stress-free as possible, preferably without the shock of needing to sell one’s home in order to move into permanent care.
The quality of care in aged care facilities or retirement homes is as much about facilitating a homely experience and preservation of identity for the incoming resident, as the quality and cost of the physical environment alone.
